Delete your company
Business Factory · Rubber Stamp Games LLC
Your company is your account. You can delete it, and its data, at any time.
In the game
Settings → Danger zone → Delete company, then confirm. It's done straight away.
"Hard reset" and deleting the app only clear your phone. Your company stays on our server until you delete it.
By email
If you can't open the game, email privacy@rubberstampgames.com with the subject "Delete my company" and your company name and ticker. We'll check that the company is yours before deleting it, for example by asking for a code from the game or asking you to use the in-game button (signing in with Game Center on another phone gets you back into a linked company). Please don't send ID documents or passwords.
Parents can ask to delete their child's company the same way.
What's deleted
Your company and everything linked to it on our server: names, stats, cloud save, sign-in keys, Game Center link, gems, items, friends, follows, endorsements, blocks, bonus claims, reports you made, feedback and usage data. The in-game button also clears it from that phone. We also ask RevenueCat, which processes our purchases, to delete its record for your company.
Deleting your company doesn't refund gems or items. For a refund, ask Apple at reportaproblem.apple.com.
What we keep
| What | How long |
|---|---|
| Purchase records (transaction number, product, store, gems and dates), with your company removed | Up to 7 years, for accounting, refunds and fraud checks |
| Reports about your company and our moderation log, with the names that were reported but no longer linked to your company | 1 year after they were handled |
| Gifts you sent, without your company's name | With the friend who received them |
| Database backups and server logs | About 30 days |
| Grouped error reports, which no longer point to you | 180 days after the error was last seen |
| Your company ID, to ask RevenueCat to delete its record | Until RevenueCat confirms it received the request |
Apple keeps its own records of your purchases, achievements and scores.
Questions
privacy@rubberstampgames.com · Privacy Policy
Rubber Stamp Games LLC, c/o Registered Agents Inc., 5900 Balcones Drive, STE 100, Austin, TX 78731, USA